This Privacy Policy forms a part of our Terms and Conditions (Terms). This Policy relates to your use of the Dream11 Platform, which includes the various features and services, including websites, mobile applications, forums, content, functionality, products associated therewith (collectively, the Platform).

We are the flagship brand of Sporta Technologies Private Limited, and offer our range of sports entertainment and sports content related services to you (Services) on our digital Platform, Dream11. Any person utilising the Platform or any of its Services shall be bound by the terms of this privacy policy (Privacy Policy).

All capitalised terms not defined herein shall have the meaning ascribed to them in the Terms.

In order to provide our Services to you, we are required to collect and process your personal information. The information we collect about you includes:

• information you provide to us
• Information we gather about you when you use the Platform and
• Information about you we receive from third parties.

You provide information to us when you sign up with us to create an account, set up or update your profile, communicate with us, or use features such as follow creators or contact us. This information may include your name, Username, date of birth, email address, phone number, state or country, and/or Government ID. You may also provide to us financial information (including card details, bank account details and any government ID as required) you choose to complete transactions.

In certain instances, we may need to collect additional sensitive personal information (SPI) from you. SPI includes financial personal information such as bank account details, card numbers, wallet details, etc. SPI may also include information such as biometric, health, gender related info and may entail special protections or obligations as required under your applicable privacy law, based on where you access our Platform from.

We also collect metadata such as your device ID, IP address, app version of the Platform, interaction logs, location information (when enabled), diagnostics and crash data, cookies, etc. These help us operate, secure and improve the Platform and provide personalised experiences to you.

In some situations, we receive information from third parties, including login partners (such as Google, Apple or Facebook), payment processors, advertisers, analytics providers, publicly available sources, and Users who invite or refer you to the Platform.

Note that we collect, process and use personal information provided by you (that is, information that may be used to identify you and is not otherwise publicly available) to operate, provide, develop, and improve our Services. This includes information we need to keep you informed of our offerings, the products and/or services of our affiliates and group entities, and to enable our affiliates and group entities to reach out to you in relation to the products and services offered by them.

As mentioned in our Terms, you must be of legal age or above to use our Platform. If we are made aware that you are under legal age or that you have misrepresented your age to us, we will take all reasonable measures to delete personal data we collected about you in accordance with applicable law.

We use your personal information for the following purposes:

Service Provision: to provide, operate and improve our Services to you. This includes creating and managing your account, verifying your identity and eligibility to engage with features on the Platform, personalising your experience, improving performance, developing new products or content experiences, and communicating with you about updates, service messages, security alerts, promotions or recommendations.

We may also use your information to keep you safe on the Platform. This includes detecting, identifying, preventing and mitigating any fraud or misuse we find that relates to you, ensuring compliance with applicable law, and to maintain the safety and integrity of the Platform. We may also use your personal information to conduct analytics, ensure Platform security, perform market research; and prevent fraud or illegal activity.

We may also rely on your personal information to send you marketing communications, process specific special categories of data (if collected), or utilize certain non-essential cookies. You can withdraw consent to this at any time in your app settings, however, this might mean we are no longer able to provide our Services to you.

Where available under applicable law, we rely on the legal bases to process your data:

• Your consent,
• Performance of our contract to you,
• Compliance with legal obligations, and
• our legitimate interests in operating, securing and improving the Platform.

In addition to the above, we may also use de-identified or aggregated information for analytics, research, performance measurement, product development and business reporting. Such information cannot reasonably be used to identify you.

We may share your personal information with:

Affiliates and Group Entities: We may share your information, such as data provided by you or concerning your usage of the Services, with our group entities and affiliates so they can help deliver and improve our Services, support User operations, conduct analytics, or contact you regarding any products or services offered by them, or to support our internal functions, compliance requirements, and business operations.

Service Providers, who are trusted third parties (such as payment processors, cloud hosting providers, data analytics companies) who perform services on our behalf. Note that these partners are under strict confidentiality and security obligations to process your information securely and may access or process such information only for purposes consistent with this Privacy Policy.

Commercial and Marketing Partners to track and measure User engagement, marketing and promotional activities, or to deliver relevant and personalized ads or promoted content to you. Note that these data sharing activities are undertaken in compliance with applicable law, and where possible, we will provide you with an ability to opt-out of this sharing

Business Transfers: In the event of a sale, merger or transfer of all or part of our business, your information may be part of the transferred assets. We do not sell your personal information, but may be required to transfer it as part of the business arrangements described above.

Law Enforcement and Legal Requests: We may be required to share your information when required by law, court order, government or regulatory request, or to protect our rights and those of our partners or Users, or to prevent harm or fraud on our Platform or to respond to requests from entities that support fraud detection, security, dispute resolution, or compliance functions.

We may process and store your information in India or in other countries where we or our service providers operate. In order to do this, we may need to transfer your data across borders. We may also undertake these transfers for operational, technical, support, or business continuity purposes. We ensure that appropriate safeguards and adequate levels of protection are applied to your personal information through such transfers and that they comply with the requirements of applicable data protection laws.

We may store your personal data locally within a jurisdiction where applicable, efficient and/or required by law.

We also include links to other websites. Such websites are governed by their respective privacy policies, which are beyond Our control. Once the Users leaves Our servers (the User can tell where he/she is by checking the URL in the location bar on the User's browser), use of any information provided by the User is governed by the privacy policy of the operator of the site which the User is visiting. That policy may differ from Our Privacy Policy and once you leave the Platform, the handling of your information is governed by the policies of the third party site you visit.

When we present information to our online advertisers to help them understand our audience and the value of advertising on the Platform, it usually is comprised of aggregated anonymized data (information that cannot be used to trace a User) of Users that may include statistics and/or data concerning User traffic, User responsiveness and User behaviour to such advertisements on our Platform. When you register with us, we contact you from time to time about updating your content to provide features which we believe may benefit you.

We may work with advertising, attribution, and measurement partners who assist us in understanding usage patterns and promoting our Services.

Several deceptive emails, websites, blogs etc. claiming to be from or associated with Our Platform may or are circulating on the Internet ("Deceptive Communication"). Such Deceptive Communication may include our logo, photos, links, content or other information. Some Deceptive Communication may call the Users requesting the Users to provide login name, password etc. or inform the Users that the Users has won a prize/ gift or provide a method to commit an illegal/ unauthorized act or deed or request detailed personal information or a payment of some kind. The sources and contents of these Deceptive Communications and accompanying materials are in no way associated with Us. For Your own protection, we strongly recommend not responding to such Deceptive Communication without verifying the genuineness. We will never ask you to share sensitive information such as your password or financial information in any situation.

We implement reasonable technical and organisational measures to protect your information, including encryption, secure transmissions, access controls, periodic security reviews, and restricted internal access controls.

All information gathered on Our Platform is securely stored within a controlled database.

However, while we take these precautions seriously and believe such measures are appropriate, no system can be guaranteed as fully secure. Accordingly, we cannot guarantee the absolute security of our database, or of the data transmitted, processed or stored in our systems. We are also unable to guarantee that information you provide will not be intercepted when transmitted to us over the internet. Further, any information You include in a posting to the discussion areas will be available to anyone on the Platform.

In the unlikely event of a data security breach, we will follow all applicable laws to You and authorities as required.

Your personal information may be retained and may continue to be used until: (i) the relevant purposes for the use of Your personal information described in this Privacy Policy are no longer applicable; and (ii) we are no longer required by applicable law, regulations, contractual obligations or legitimate business purposes to retain Your personal information and the retention of Your personal information is not required for the establishment, exercise or defense of any legal claim.

Users are entitled to request Us to delete their accounts and their personal information by clicking on Help and Support.

Depending on your location, you may have certain rights under applicable privacy laws, including the right to access, correct, update, delete, or restrict the use of your personal information; the right to withdraw consent (where processing is based on consent); the right to object to certain types of processing; and the right to request a copy of your data in a portable format.

You are entitled to request any of the above. We will do our best to respond as soon as is reasonable or within any other legally required timeline to address your data request.

Please note that should you choose not to provide certain information, withdraw permissions, request deletion, or decline certain processing activities, some features of the Platform may not function properly or may not be available to you.

Further, if you choose to delete your data permanently, you will lose access to the Platform and the Services, including any User data and personal information associated with Your account. Users may request for account restoration within a period allowed under applicable law, from the date of notification of account deletion by clicking on Help and Support

When You request deletion of Your data, we follow a deletion process that ensures that Your data is safely and completely removed from Our servers or retained only in anonymised or aggregated form. We try to ensure that Our services protect information from accidental or malicious deletion. Because of this, there may be delays between when You request deletion and when copies are deleted from our active and backup systems.

We may update this Privacy Policy from time to time to reflect changes in our Services or as required by applicable law. We will notify you through the Platform or other appropriate means, whenever there is a material update to this Policy. Any changes to Our Privacy Policy will be posted on this page, so you are always aware of what information we collect, how we use it, how we store it and under what circumstances we disclose it. You may also review, update or modify your personal information and User preferences in your settings on the Platform.

By visiting this Platform, you agree that the laws of the Republic of India without regard to its conflict of laws principles, govern this Privacy Policy and any dispute arising in respect hereof shall be subject to and governed by the dispute resolution process set out in the Terms.

Any questions or clarifications with respect to this Privacy Policy or any complaints, comments, concerns or feedback can be sent to Us by clicking on Help and Support or by normal/physical mail addressed to:

Attn: Dream11 Team
Sporta Technologies Private Limited,
ONE BKC, Tower A, 12th & 14th Floor, Unit 1201 & 1202 and 1401 & 1402,
Plot C-66, G Block, Bandra Kurla Complex,
Bandra (East), Mumbai 400 051,
Maharashtra, India.