Community Guidelines

We are committed to creating a safe and open environment for expression, community building and giving people a voice on Our Platform. Through these communities, you can post, comment on, engage with, vote, discuss, learn, debate, support and connect with people who share your interests. As part of our Services to you, we allow you to engage with creators and other users on the Platform, upload and enjoy sports-related content, including live streams, short-form videos (Moments), and interactive polls. As a user of our Platform, we require you to be aware of and comply with these Community Guidelines at all times.

All capitalised terms not defined herein shall have the meaning ascribed to them in the Terms.

These guidelines ("Community Guidelines"), set out below provide general guidance and an overview of what is and what is not allowed on Our Platform.

Applicability

These Community Guidelines apply to any content created, uploaded, hosted, posted, shared, transmitted or otherwise made available or communicated on or via Our Platform ("Content"), including all types of content on our platform, whether made available by a content creator or a user, whether audio, visual or text-based or a combination thereof, and including but not limited to any, watch parties, livestreams, short videos, clips, comments, links, posts, and thumbnails or any other engagement on our Platform.

Action we may take

If your content violates these Community Guidelines, we may take suitable action against your Content / you, including removing/disabling the offending content, disabling your access to one or more features, suspending or terminating your account / permanent ban from the platform, forfeiture of account related benefits, etc.

We may also notify law enforcement agencies when we believe that there is a genuine risk of physical harm or a direct threat to you or public safety. Any action or decision taken by Us for violation of these Community Guidelines shall be at Our sole discretion.

We may also remove content from our Platform for reasons other than violation of these Community Guidelines (eg: to comply with a valid legal notice we receive, to respond to subpoenas, a complaint from an aggrieved user).

We have sought to make these Community Guidelines as detailed as possible, however, this document is not an exhaustive list of actions that could violate our policies. Any Content, if reported, shall be analysed independently based on the parameters mentioned in these Community Guidelines. We urge our User(s) to report to us any Content that they believe violate these Guidelines, in the manner set forth herein to keep the Platform and the community safe and free from harm.

Content we prohibit

The following types of content are prohibited on Our Platform and we may remove or restrict access to otherwise action the relevant content:

1. Spam, Deceptive Engagements

Spam is any repeated, unwanted, unsolicited activity that harms the community on Our Platform. Some examples below on what could fall under Spam:

• Flood posts, comments, chats or livestreams with the same or similar messages, links or scam/crypto promotions (including "follow me"–type comments without real context).
• Use misleading content, deceptive pop-ups or impersonate brands to drive Users to other websites.
• Use bots, scripts or multiple accounts to create Content, send messages, or fake views, likes, followers, referrals or contest entries.
• Share harmful links or files, including malware, viruses, phishing pages, deceptive pop-ups or unsafe downloads.
• Ask for or push payments, transfers, investments or personal/financial details to gain any unfair advantage or to run scams.
• Posting any Content that could make other User(s) believe You are associated with any brand, company, trust, organisation, community or service that offers information/ tips/ tricks/ hacks/ cheats on games or other paid features offered on Our Platform.
• Use engagement baiting (e.g., "Follow for giveaway", "Comment to win") to artificially inflate metrics.

2. Misinformation, Impersonation, and Scams

We don't allow scams, misinformation or other content of a fraudulent or misleading nature on our Platform.

Impersonation

It is not mandatory to use Your real name on Our Platform, however, your presence on our Platform (including your chosen name / user ID, profile picture and team name) must not impersonate anyone in violation of law. Some examples below on what could fall under impersonation:

• Unlawfully impersonating a person, brand, or entity, or otherwise fraudulently deceiving users as to your true identity, except to the extent permitted by law or by such person, brand, entity itself, in writing (e.g. use of deepfakes, assuming false identity, representing yourself to be or be associated with someone you are not, is not permitted; however, mimicry, fan pages, parody etc. might be allowed in some contexts).
• Using characters from multiple languages in a confusing or misleading way.
• Using random symbols, numbers including without limiting it to mobile numbers, repeating characters or punctuation.
• Using generic words or phrases instead of a name.
• Using names of brands, without authorization or license from rightsholder(s).

Scams

Some examples of what may be considered a Scam is below. Conduct or Content that:

• Is intended to or results in defrauding or misleading others on the Platform,
• Spreads fabricated information of any kind including medical information, including medical misinformation, false cures or misleading health claims.
• Contains false information about elections, voting processes or civic events.
• Uses realistic AI-generated or deepfake content that could be mistaken for real and is not clearly labelled or identified as such.
• Spreads fake sports news, player death hoaxes, or manipulated match rumors.

Misinformation

We require You to provide accurate and up-to-date account information. Do Not:

• Impersonate any person or organisation or mislead people about who You are, including by using someone else's image, name, username, brand, logo or other personal information, or by creating an account that makes it appear they are posting or speaking.
• Create or use accounts for the purpose of violating our Community Guidelines or misleading others.
• Post images, videos, clips, gifs or other content (including AI-generated or heavily edited content) that could realistically be mistaken as real and mislead people about the content's origin, if (i) the entity or an authorised representative object to the content; and/ or (ii) can establish a risk of harm to members of the public.
• Create accounts for minors, maintain multiple personal accounts, share an account with another person, or create a new account after being banned from Our Platform.

3. Violent and Criminal Behaviour

Any Content that encourages or could instigate violence (whether online or physical) or may lead to real-world harm is prohibited. This includes attacks on anyone based on their race, ethnicity, national origin, sex, gender, gender identity, sexual orientation, religion, disability or disease. Any predatory behaviour, graphic violence, malicious attacks or promotion of dangerous behaviour is not allowed on our Platform.

We also do not tolerate hate speech, bullying, harassment that targets individuals or groups, or creates a risk of imminent violence or physical harm.

Do not post Content that:

• Threatens, advocates for, glorifies, incites or calls for violence or physical harm against any person, group or animal, including serious threats towards individuals, public figures, high-risk persons or high-risk groups.
• Praises, promotes or supports any criminal, terrorist or extremist organisation or individual, or any acts committed by them, including hate crimes, organised violence, mass shootings, human-trafficking groups or similar offences.
• Spreads misinformation or unverifiable rumours that contribute to the risk of imminent violence or physical harm.
• Encourages participation in high-risk, dangerous viral challenges.
• Encourages vandalism, damage to property, theft, bribery, embezzlement, money laundering, scams or any other fraudulent activity or convincing others to take part in unauthorised monetary transactions.
• Post content that mocks death, serious or fatal disease or disability, starvation, physical violence, domestic violence or serious physical injury, or that claims a violent tragedy or its victims are not real; make calls for death, serious disease or disability, or physical harm to a specific person or group of people.
• Promotes or solicits participation in Ponzi schemes, multi-level marketing (MLM) programs, or other investment-related frauds not permitted under Indian financial regulations, or solicits deposits/payments in violation of applicable laws.
• Facilitates or coordinates the exploitation of humans, including human trafficking.
• Encourages suicide, self-injury, self-mutilation including certain graphic imagery and real-time depictions of such acts.
• Content that promotes drug consumption, or encourages others to make, use, or trade-in drugs or other illicit substances.
• Threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order.
• Promotes, encourages or glorifies extreme dieting, self-starvation or other eating-disorder behaviours.
• Involves minors performing, or being encouraged to perform, dangerous, harmful or high-risk or otherwise inappropriate activities.
• Promotes or facilitates the sale of alcohol, tobacco or gambling products where prohibited by law.
• Promotes or facilitates the sale or trade of weapons.

4. Harassment and Bullying

We do not tolerate harassment, threats, or bullying of any individuals on Our Platform especially where it is based on their physical or mental traits, other intrinsic attributes or identity, nor do we tolerate any groups dedicated to such behaviour.

Do not:

• Repeatedly contact someone in an unwanted, unsolicited or sexually harassing manner including targeting anyone by attacking them based on their gender, race or ethnicity
• Dox or threaten to share or release an individual's private phone number, residential address or email address.
• Make intentionally false allegations about an individual or business.
• Create pages or groups that are dedicated to attacking an individual or or a group of individuals or entities to coordinate harassment against them (coordinated harassment and dogpiling).
• Call for self-injury or suicide of a specific person or group of people.
• Attack a specific person or group of people through derogatory terms related to sexual activity.

We may also remove content posted by a creator who:

• Repeatedly encourages or incentivizes abusive behaviour;
• Instills hostility between creators or with targeted users for personal gain (whether financial or reputational), and creates content that could harm the Platform and/or its users

5. Hate Speech / Racial Abuse

We don't allow Content that promotes hatred, or attacks, threatens, or demeans people based on who they are, or encourages or incites any such actions. This includes (but isn't limited to) hateful or demeaning content on the basis of one's identity or traits or protected group statuses such as race, ethnicity, nationality, religion, political views, caste, sex, gender, gender identity, sexual orientation, or serious disease/disability.

Some examples of conduct or Content that may be prohibited Hate Speech:

• Uses slurs or insulting labels for any person or group based on above characteristics.
• Dehumanises people or groups (for example, comparing them to animals, vermin, or objects) based on above characteristics.
• Mocks victims or events involving hate crimes or identity-based violence.
• Calls for violence, exclusion, or segregation (social, economic, or political) against anyone because of their identity.
• Expresses contempt, disgust, or blanket negative generalisations about people based on the above characteristics.

6. Prohibited Content: Betting, Gambling and Online Money Gaming

You may not host, upload, share, publish, transmit, or promote any Content that violates any applicable gaming, gambling, betting or wagering related laws in your country. In particular, You must not make available any Content that:

• Relates to or encourages money laundering, illegal financial activities, or any scheme intended to obscure, conceal, or misrepresent the origin of funds
• Relates to, promotes, facilitates, advertises, or encourages gambling, betting, real money / online money gaming or wagering activities that are prohibited under applicable law, including, the Promotion and Regulation of Online Gaming Act, 2025 ("PROGA"), the Information Technology Act 2000 and Intermediary Guidelines Rules 2021, in India.
• Attempts to recruit users into gambling, betting or online money gaming communities, groups, or platforms offering such services.

7. Copyright and Intellectual Property Violation

We respect intellectual property rights of all users and take intellectual property violations very seriously. You may only post Content that you have the necessary rights to and/or relevant authorizations for. You are hereby expressly prohibited to upload, share, post, make available, communicate or reuse content that violates another person's copyright, trademark, or proprietary rights. You are further expressly prohibited from posting, sharing, downloading, reproducing or making unlawful copies of, any third party copyright content, without express authorization from the applicable rightsholder, including, as applicable, from other Users, or us (in relation to the Platform and/or the content we hold rights in). You must not post or share:

• Live or recorded sports matches, movies, music concerts, or OTT content without having the relevant rights and/or permissions to do from the rightsholder(s).
• Copyrighted audio, images, videos or music (including clips, reels, memes, background tracks) without rights or a valid licence.
• Paid / proprietary content, such as course material, or gameplay from platforms having strict licensing restrictions or requirements.
• Screenshots or profile elements (bio, avatar, artwork, etc.) created by another user and passed off as your own content.
• Match broadcast, player imagery, logos, or commentary reuse without explicit permission from the rights holder (e.g., ICC, BCCI, ECB).

8. Sexually Offensive & Inappropriate Content

Your conduct on the Platform, including the Content you make available in any manner, should not be offensive, grossly inappropriate (e.g. display sexual activity or nudity), lascivious or lead to sexual exploitation, sexual violence, or predatory behaviour, of any kind, including where minors or persons who appear to be minors are involved.

Do not post any of the following Content in violation of applicable law to which you may be subject:

• Child sexual abuse imagery, child pornography, and any other content, including any graphical, image or video based, or synthetically generated content that depicts, encourages, or condones paedophilia, child sexual exploitation, grooming minors or engaging with them in a predatory manner, enabling such behaviours on the Platform, or otherwise sexualizes minors or someone who appears to be a minor.
• Note that we follow a zero tolerance policy against Content that may cause harm to minors. Therefore, any inappropriate, sexually offensive content (or any other form of harassment) are targeted to minors, our response to it will be swift and stringent.
• Content that consists of any form of sexual touching, crushing, sexual abuse, grooming, necrophilia or bestiality, or forced stripping or mocking victims of such acts.
• Non-consensual intimate images of a person or secretly taken non-commercial imagery of a real person's commonly sexualised body parts or of a person engaged in sexual activity.
• Details about any adult commercial sexual services or prostitution activities, including requesting, offering or asking for rates for escort services.
• Sexually suggestive dance, gestures, innuendos, or AI face swaps.

9. Profanity, Inappropriate Language or Conduct

We require our users to be mindful of the diverse cultural and linguistic background of our community, and remain respectful in their interactions on the Platform.

We encourage you to engage freely but responsibly on our Platform. Use of profanity or swear words may or may not be protected free speech in your country and may, depending upon the context, be considered illegal.

Use of any words, images, visuals, or text that is grossly offensive, obscene, demeaning or otherwise derogatory, in any language, where such words, images, visuals, or text are aimed at abusing, demeaning or targeting an individual or community in violation of applicable law (for e.g for the reason of their caste, creed, colour, race, ethnicity minority status, religious beliefs, political preferences, disabilities, or other protected characteristics), is not permitted on our platform.

We encourage users to always be respectful toward each other and exercise sound judgement on what may, in a given context, be considered as hurtful, abusive, obscene or otherwise unlawful.

Algorithmic Transparency and Content Ranking

Our platform uses automated systems and algorithms to recommend, organize, and present content to users. This process is designed to optimize and personalize user experience, while promoting a safe and fair environment, in accordance with these Guidelines.

We commit to transparency regarding how our algorithms may affect Content on the Platform, as required by evolving local regulations from time to time.

Creator & User Conduct on Platform

Users, including content creators, can upload, engage on or share short-form videos (Moments), live streams, and interactive content (polls, predictions, etc.). Creators are expected to:

• Follow these Community Guidelines for all content, chat, and collaborations they undertake on our Platform.
• Avoid misleading thumbnails, impersonation, or clickbait.
• Disclose any paid partnerships or promotions clearly and prominently.
• Not host content that infringes upon any third party rights.
• Be responsible in making any claims in their Content and not otherwise cause any disrepute to any other person, entity or platform.

Users are responsible for the Content they upload or otherwise make available on the Platform, including their contributions in any real-time interactions, chats (e.g. watch parties with other third party users of our Platform), and shall always comply with the Community Guidelines.

Live Stream & Chat Moderation Policy

Given the inherent challenges with moderating livestreaming, we encourage users to use our community-driven reporting features on the app (e.g. the "Report" button or sending an email to us) to identify and moderate Content on our Platform.

We reserve the right to review real-time interactions including any live streams and group chats on the Platform from time to time to moderate Content and ensure compliance with our Community Guidelines, to the extent practicable. We might use a combination of human and machine automated moderation for these real-time interactions including live streams and chats, combining AI and human review and conduct these moderations in real-time or otherwise. We reserve the right to mute, disable, suspend, apply specific language filters to or otherwise terminate the real-time interactions including livestreams and user chats at our sole discretion. We may also take appropriate action against the Users upon any breach of these Community Guidelines, which may include suspension and/or termination of their accounts.

Privacy, Transparency, and Enforcement

Creators must obtain consent from individuals visible/audible in their videos. User data or chat screenshots cannot be publicly shared.

Reporting

• If you see any Content, including a post, comment, or message that you believe violates these Community Guidelines, please report it using the Report button on the Platform or via the Help & Support section.
• When you report Content, please include as much detail as you can (for example, links, screenshots, usernames and a brief description of the Content).
• We will review the reported Content and, at our sole discretion, may:
  • issue warnings (including via email);
  • remove the post, comment or message;
  • temporarily or permanently ban and/or block the offending user; and/or
  • report such behaviour to relevant authorities and helplines
• If user(s) complain frequently against a User's Content, that offending User shall be blocked from posting, commenting, sending group messages or direct messages on the Platform for fourteen (14) days from the date of receipt of the complaint.
• We reserve the right to automatically block a user from commenting, posting in group chats or sending direct messages on our Platform if we observe that the user has violated these Community Guidelines, and we will notify them with an email to their registered email ID.

Enforcement Process & Appeals

We use a clear, tiered, three-strikes enforcement mechanism:

• The first violation (or first "strike") of our Community Guidelines will trigger a warning over email and/or within the app
• Your second violation or second "strike" will trigger a temporary freeze from accessing the Platform
• Your third strike will result in a restriction or suspension from accessing the certain features of the Platform.
• Any further offence after the third strike will trigger a permanent ban from accessing the Platform, as well as removal of your content / ability to access, post, engage with or share Content or Services on the Platform.
• If you believe that any of the strikes or violations were unfair or you'd like to challenge / appeal against them, you have a 7-day window to appeal our decision via the Help Center.

If your profile or access to the Platform's Services have been blocked and you'd like to unblock them, you may raise a request on our Help & Support section. We will review such requests on a case-by-case basis, and our decision in this regard shall be final and at Our sole discretion.

We clarify that our moderation approach may use a combination of AI + human reviews, and will undertake real time as well as reactive moderation (i.e., based on abuses reported by users) for live streams.

For more information, please read Our Terms and Conditions and Our Privacy Policy available on the Platform or contact Us at our Help & Support section.

Compliance report of action taken under the Intermediary Guidelines and Digital Media Ethics Code 2021 can be accessed here.