Dream11 is the flagship brand of Sporta Technologies Private Limited ("Dream11" or “We”). Dream11 is committed to creating a safe and open environment for expression and give people a voice on its social communities available on the Dream11 website and mobile app (“Dream11 Platform”). Through these communities, you can post, comment, vote, discuss, learn, debate, support and connect with people who share your interests. These guidelines (“Community Guidelines”), set out below provide general guidance and an overview of what is and what is not allowed on the Dream11 Platform. These Community Guidelines apply to any content uploaded, hosted, transmitted or otherwise made available or communicated on our platform (“Content”). Use of the Dream11 Platform constitutes the user's acceptance of these Community Guidelines as may be amended from time to time. Dream11 may, at its sole discretion, also notify the user of any change or modification in these Community Guidelines, by way of sending an email to the user's registered email address or posting notifications on the Dream11 Platform.
Dream11 has sought to make these Community Guidelines as detailed as possible, however, this is not an exhaustive list of policies and all Content, if reported, shall be analysed independently based on the parameters mentioned in these Community Guidelines. We urge you that if you find Content that indirectly or directly violates these Community Guidelines, please report it to Dream11 in the manner set forth herein.
The following types of content are prohibited on the Dream11 Platform and may warrant action from Dream11.
Spam is any repeated, unwanted, unsolicited actions, whether automated or manual, that negatively affect the communities on the Dream11 Platform. To avoid being a spammer, do not do any of the following:
You do not have to use your real name on the Dream11 Platform, however, your name, profile picture, team name cannot include:
That said, we do require users :
We remove any content that encourages violence or has the potential to contribute to real-world harm or attacks on anyone based on their race, ethnicity, national origin, sex, gender, gender identity, sexual orientation, religious affiliation, disabilities or diseases. We vehemently prohibit hate speech, bullying and harassment and misinformation that contributes to the risk of imminent violence or physical harm. We try to consider the language and context in order to distinguish casual statements from content that constitutes a credible threat to public or personal safety.
Do not post any of the following:
We do not tolerate harassment, threatening, or bullying of any individuals on the Dream11 Platform nor do we tolerate any groups dedicated to this behaviour. Do not do any of the following on the Dream11 Platform:
We remove content that contains credible threats or hate speech or content that incites violence or promotes hate based on identity or vulnerability or certain characteristics such as race, ethnicity, national origin, religious affiliation, sexual orientation, caste, sex, gender, gender identity and serious disease or disability.
Do not post any of the following:
We require you to post original content and to refrain from posting content that violates someone else's intellectual property rights. Plagiarism of other users’ profiles or profile elements of other users is prohibited. Do not do any of the following:
Attempts to gather sensitive personal information by deceptive or invasive methods are harmful to the authentic, open, and safe atmosphere that we want to foster. Therefore, we do not allow attempts to gather sensitive user information through the abuse of the Dream11 Platform. Do not do any of the following:
We have zero-tolerance for predatory behaviour towards minors or posting sexual or suggestive content involving minors or someone who appears to be a minor. We remove content that depicts, threatens or promotes sexual violence, sexual assault or sexual exploitation. We remove content that displays, advocates for or coordinates sexual acts with non-consenting parties. Do not post any of the following:
Any sexually explicit or derogatory language is strictly prohibited
Each of us is an important part of the Dream11 community. If you see any post, or comment or receive any message in your inbox that you think may violate these Community Guidelines, please report such Content by clicking on the Report button available on the app. Should you feel the need to communicate and share information about an offensive post or comment, you may choose to write to us at email@example.com. When reporting Content, try to provide as much information as possible, such as links, usernames, and descriptions of the content. The Dream11 team shall personally review the post or comment and shall provide warnings via emails, remove entire posts if they are found to violate our Community Guidelines, temporarily or permanently ban and/ or block users who post objectionable Content or report such behaviour to relevant authorities, helplines and third party experts, at the sole discretion of Dream11. If users complain against any content posted by any user either as a post, private message or in a group message and frequent complaints are received against any user from different users at any point in time, such users shall be blocked from posting, commenting, messaging in group chats and sending direct messages or to other users on the platform for a period of fourteen (14) days from the date of receipt of the complaint. For the avoidance of doubt, it is pertinent to mention that Dream11 reserves the right to automatically block a user from commenting, posting in a group chat, sending direct messages on Dream11 Platform if it is observed that the user has violated Dream11’s Community Guidelines by sending an email to the registered email id of such user.. Notwithstanding anything to the contrary contained herein, if a user wishes to be unblocked then he/ she shall place a request at firstname.lastname@example.org. Please note that Dream11 shall have the right to review a user’s request for unblocking a user account on a case to case basis and any decision taken by Dream11 in this regard shall be final and at its sole discretion.
In addition to moderation of Content through the user reporting mechanism. In case of groups, the administrators of the groups on the Dream11 Platform (“Group Admin”) shall have the power to remove any user found to be sharing any aforementioned prohibited content or otherwise violating these Community Guidelines. Group Admins may mute all other group members from sending messages by turning on the “Only Group Admins can send Message” mode. Dream11 may also report risky behaviour to relevant authorities, helplines and third party experts and block user access to the Dream11 Platform, at the sole discretion of Dream11.
Compliance report of action taken under the Intermediary Guidelines and Digital Media Ethics Code 2021.
|Month||Profile Pictures||Abusive Team Names||Offensive, Abusive Personal Messages||Offensive, Abusive Group messages||Grievance Redressal Complaints Received||Grievance Redressal Complaints Resolved|